Terms of Service
https://tidygenies.com/index.php/contact-us/PLEASEPLEASE READ THE FOLLOWING TERMS OF SERVICE AGREEMENT CAREFULLY. BY ACCESSING OR USING OUR SITES AND OUR SERVICES, YOU HEREBY AGREE TO BE BOUND BY THE TERMS AND ALL TERMS INCORPORATED HEREIN BY REFERENCE. IT IS THE RESPONSIBILITY OF YOU, THE USER, CUSTOMER, OR PROSPECTIVE CUSTOMER, TO READ THE TERMS AND CONDITIONS BEFORE PROCEEDING TO USE THIS SITE. IF YOU DO NOT EXPRESSLY AGREE TO ALL OF THE TERMS AND CONDITIONS, THEN PLEASE DO NOT ACCESS OR USE OUR SITES OR OUR SERVICES. THIS TERMS OF SERVICE AGREEMENT IS EFFECTIVE AS OF 03/03/2025.
TERMS OF ACCEPTANCE
The following Terms of Service Agreement (the “TOS”) is a legally binding agreement that governs the relationship between our users and others who interact with TG Cleaner Inc., also known as Tidy Genies New York, 11413, along with our subsidiaries and affiliates. This agreement applies to the use of the Tidy Genies website, including https://tidygenies.com (the “Site”), and its Services, as defined below.
DESCRIPTION OF TIDY GENIES SERVICES OFFERED
The Site is an e-commerce and service booking platform that provides residential and commercial cleaning services, following the described policies and guidelines.
TG Cleaner Inc. is a professional service company specializing in commercial and residential cleaning, operating as TG Cleaner Inc. and Tidy Genies Cleaners.ces
Tidy Genies Cleaner Inc. agrees to provide you with the Services, and you agree to pay the quoted price at the time of booking unless otherwise agreed upon in writing.
Cleaning Products and Tools
TG Cleaner Inc. does not provide its own cleaning supplies unless specifically noted during booking. As a customer and user of tidygenies.com, you should not expect TG Cleaner Inc. to supply products unless stated otherwise. However, our team will ensure that all necessary cleaning products are brought when required.
For standard cleaning services, TG Cleaner Inc. does not bring a vacuum unless requested in advance during booking. We do provide a vacuum for post-construction and move-in/move-out cleaning appointments if requested beforehand. Additionally, we can use green cleaning supplies upon request at the time of booking.
You are always welcome to leave any specific cleaning products for our team to use in your apartment. Please note that TG Cleaner Inc. requires running water to properly perform our services.
C. Cancellation Policy
We assess a $50 cancellation fee for appointments not canceled by 3 PM EST the day before the appointment unless the cleaning is a specialty clean. For specialty cleans (including but not limited to move-in/move-out services and post-construction cleaning), a cancellation fee amounting to 50% of the quoted price for that specialty clean will be applied to appointments not canceled by 3 PM EST the day before the appointment.
Even if you have a recurring service, you must still cancel an appointment before 3 PM EST the day before to avoid a cancellation fee unless otherwise noted by Tidy Genies. However, you may cancel any later future appointments without an additional fee.
D. Damages
Our cleaning staff always treats your home as their own and does everything possible to be as careful as possible. In the rare event accidental damage occurs, you’ll need to notify our office within 48 hours of when the appointment is completed either by email (info@tidygenies.com) or by phone (347) 433-0514) ,and must provide us with a detailed photo and estimate of the damages. You the costumer must be available for TG Cleaner Inc. to contact you back within 48 hours of the claim to be reported to WG Cleaner Inc. We cannot guarantee reimbursement for damages that do not comply with this section D. titled Damages. If our investigation deems WG Cleaner Inc. liable for damages.
TG Cleaner Inc. reserves the right to contract suitable professionals and or contractors to repair damages, and will pay the said professionals and or contractors directly.
Furthermore, for potential caulking and grout damages, TG Cleaner Inc. does not assume responsibility for the restoration of severely worn, stained or mildewed caulking and grout.
E. Safety
We do our best to ensure a safe environment for everyone. Our cleaning staff are professionally trained. We reserve the right to remove our employees from your home should the environment be or become unsafe.
It’s a joint effort in ensuring safety. By using the Services, you agree to assist in keeping and maintaining a safe environment by:
Acknowledging and noting all fragile items and letting our staff and our customer service team know prior to the start of your cleaning.
Accounting for and securing all valuables prior to the start of your cleaning.
Notifying us of pets and taking all necessary steps to ensure your pet’s safety and our staff’s safety.
Removing any biohazards.
Not requiring or requesting the lifting or moving of furniture or heavy items. For safety and liability reasons, Tidy Genies Cleaner Inc. will not allow its cleaning professionals to lift or move heavy items or furniture.
In the event that you don’t comply with our safety agreements, we may direct our staff to leave your location (at the discretion of management), and our Cancellation Policy (which is explained in Section C) will apply.
F. Employee Solicitation
Here’s the rewritten version with the changes:
When using our services with Tidy Genies, you agree not to solicit or hire any current employees or contractors, or those previously employed by Tidy Genies within the past 24 months. If you are found doing so, Tidy Genies will charge an employment referral/training fee of $2,500. By using our services, you agree to notify us of any attempts to solicit or accept illegal services.
Any and all visitors to our site shall be deemed as “users” of the services provided herein for the purpose of this TOS.
The user acknowledges and agrees that the Services provided and made available through our website and applications, which may include some mobile applications and that those applications may be made available on various social media networking sites and numerous other platforms and downloadable programs, are the sole property of TG Cleaner Inc. At its discretion, TG Cleaner Inc. may offer additional website Services and/or products, or update, modify, or revise any current content and Services, and this Agreement shall apply to any and all additional Services and/or products and any and all updated, modified, or revised Services unless otherwise stipulated. TG Cleaner Inc. does hereby reserve the right to cancel and cease offering any of the aforementioned Services and/or products. You, as the end user, acknowledge, accept, and agree that TG Cleaner Inc. shall not be held liable for any such updates, modifications, revisions, suspensions, or discontinuation of any of our Services and/or products. Your continued use of the Services provided, after such posting of any updates, changes, and/or modifications shall constitute your acceptance of such updates, changes, and/or modifications, and as such, frequent review of this Agreement and any and all applicable terms and policies should be made by you to ensure you are aware of all terms and policies currently in effect. Should you not agree to the updated, revised, or modified terms, you must stop using the provided Services.
Furthermore, the user understands, acknowledges, and agrees that the Services offered shall be provided “AS IS” and as such, TG Cleaner Inc. shall not assume any responsibility or obligation for the timeliness, missed delivery, deletion, and/or any failure to store user content, communication, or personalization settings.
PRIVACY POLICY
Every member’s registration data and other personal information are strictly protected by the Tidy Genies Privacy Policy (see the full Privacy Policy at https://tidygenies.com/privacy-policy). As a member, you hereby consent to the collection and use of the information provided, including the transfer of information within the United States and/or other countries for storage, processing, or use by Tidy Genies and/or our subsidiaries and affiliate
TG COMMUNICATION
Upon registration, you hereby acknowledge that by using https://tidygenies.com to send electronic communications, which would include, but are not limited to, email, searches, instant messages, uploading of files, photos and/or videos, you will be causing communications to be sent through our computer network. Therefore, through your use, and thus your agreement with this TOS, you are acknowledging that the use of this Service shall result in interstate transmissions.
“Content Provided or Made Accessible for Tidy Genies Services”
“Tidy Genies Cleaner Inc. shall not claim ownership of any content submitted by any visitor or user, nor make such content available for inclusion on our website services. Therefore, you hereby grant Tidy Genies Cleaner Inc. the following worldwide, royalty-free, and non-exclusive licenses, as applicable:”
The content submitted or made available for inclusion on the publicly accessible areas of TG Cleaner Inc. ‘s sites, the license provided to permit to use, distribute, reproduce, modify, adapt, publicly perform and/or publicly display said Content on our network Services is for the sole purpose of providing and promoting the specific area to which this content was placed and/or made available for viewing. This license shall be available so long as you are a member of TG Cleaner Inc. ‘s sites, and shall terminate at such time when you elect to discontinue your membership.
Photos, audio, video, and/or graphics submitted or made available for inclusion on the publicly accessible areas of TG Cleaner Inc.’s sites, the license provided to permit the use, distribution, reproduction, modification, adaptation, public performance, and/or public display of said Content on our network services, are for the sole purpose of providing and promoting the specific area in which this content was placed and/or made available for viewing. This license shall remain active as long as you are a member of TG Cleaner Inc.’s sites and shall terminate when you choose to discontinue your membership.
For any other content submitted or made available for inclusion on the publicly accessible areas of TG Cleaner Inc.’s sites, the continuous, binding, and fully sub-licensable license permits the use, distribution, reproduction, modification, adaptation, publication, translation, public performance, and/or public display of said content, whether in whole or in part, and the incorporation of any such content into other works in any arrangement or medium currently used or later developed.
“Those areas which may be deemed ‘publicly accessible’ areas of Tidy Genies Cleaner Inc.’s sites are those areas of our network properties intended to be available to the general public, including message boards and groups that are openly accessible to users. However, areas that are not open to the public and are available only to members include our mail system and instant messaging.”
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“Contributions to the Tidy Genies Website”
Tidy Genies Cleaner Inc. provides an area for our users to contribute feedback to our website. When you submit ideas, documents, suggestions, and/or proposals (“Contributions”) to our site, you acknowledge and agree that:
Your contributions do not contain any type of confidential or proprietary information;
Tidy Genies shall not be liable or under any obligation to ensure or maintain confidentiality, expressed or implied, related to any Contributions;
Tidy Genies shall be entitled to make use of and/or disclose any such Contributions in any manner as they may see fit;
The contributor’s Contributions shall automatically become the sole property of Tidy Genies Cleaner; and
Tidy Genies is under no obligation to either compensate or provide any form of reimbursement in any manner or nature.
INDEMNITY
All users hereby agree to indemnify and hold harmless TG Cleaner Inc., along with our subsidiaries, affiliates, agents, employees, officers, partners, and/or licensors, from any claim or demand, including but not limited to reasonable attorney fees, made by any third party arising from any content submitted, posted, modified, transmitted, or otherwise made available through our Services. This includes the use of Tidy Genies Services, your connection with these Services, any violations of the Terms of Service, and/or any violation of the rights of another person.
COMMERCIAL USE OF SERVICES
The user herein agrees not to replicate, duplicate, copy, trade, sell, resell nor exploit for any commercial reason any part, use of, or access to Tidy Genies’s sites.
MODIFICATIONS
TG Cleaner Inc. reserves the right to modify, alter, or discontinue our services, in whole or in part, at any time, whether temporarily or permanently, with or without prior notice. Additionally, we shall not be liable to you or any third party for any such modifications, suspensions, or discontinuation of our services.
ADVERTISERS
Any correspondence, business dealings, or participation in promotions with advertisers found on or through our Services—including payments, delivery of goods or services, and any associated terms, conditions, warranties, or representations—are solely between you and the advertiser. You also agree that Tidy Genies Cleaner Inc. shall not be responsible or liable for any loss or damage arising directly from such dealings or from the presence of these advertisers on our website.
LINKS
Either Tidy Genies or any third parties may provide links to other websites and/or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources and do not endorse or assume liability for any content, products, advertising, or other materials available from these third-party sites or resources. Furthermore, you acknowledge and agree that Tidy Genies shall not be responsible or liable, directly or indirectly, for any damage or loss caused or allegedly caused by or in connection with the use of or reliance on any content, goods, or services made available on or through such sites or resources.
You hereby acknowledge and agree that Tidy Genies’ Services and any essential software that may be used in connection with our Services (“Software”) contain proprietary and confidential material protected by applicable intellectual property rights and other laws. Furthermore, you acknowledge and agree that any content contained in advertisements or information presented through our Services or by advertisers is protected by copyrights, trademarks, patents, or other proprietary rights and laws. Therefore, except as expressly permitted by applicable law or authorized by Tidy Genies or the applicable licensor, you agree not to alter, modify, lease, rent, loan, sell, distribute, transmit, broadcast, publicly perform, or create any derivative works based on Tidy Genies’ Services (e.g., Content or Software), in whole or in part.
Tidy Genies Cleaner Inc. grants you a personal, non-transferable, and non-exclusive license to use the object code of our Software on a single computer. You may not, nor permit any third party to, duplicate, alter, modify, create derivative works from, reverse engineer, disassemble, or attempt to discover the source code. Additionally, you may not sell, assign, sublicense, grant a security interest in, or transfer any rights to the Software.
You also agree not to alter or modify the Software in any way, including but not limited to using modified versions to gain unauthorized access to our Services. Furthermore, you agree to access our Services only through the interface provided by Tidy Genies Cleaner Inc. and not by any other unauthorized means.
WARRANTY DISCLAIMERS
You explicitly acknowledge and agree that:
The use of TG Cleaner Inc. services and software is solely at your own risk. Our services and software are provided on an “as is” and/or “as available” basis. Tidy Genies Cleaner Inc. and our subsidiaries, affiliates, officers, employees, agents, partners, and licensors expressly disclaim all warranties of any kind, whether expressed or implied, including, but not limited to, any implied warranties of title, merchantability, fitness for a particular purpose, and non-infringement.
TG CLEANER INC. AND OUR SUBSIDIARIES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS MAKE NO WARRANTIES THAT:
(i) Tidy Genies services or software will meet your requirements;
(ii) TG CLEANER INC. services or software shall be uninterrupted, timely, secure, or error-free;
(iii) The results obtained from the use of Tidy Genies services or software will be accurate or reliable;
(iv) The quality of any products, services, information, or other materials purchased or obtained through our services or software will meet your expectations; and
(v) Any errors contained in the software shall be corrected.
ANY INFORMATION OR MATERIAL DOWNLOADED OR OTHERWISE OBTAINED BY WAY OF TG CLEANER INC. SERVICES OR SOFTWARE SHALL BE ACCESSED AT YOUR SOLE DISCRETION AND SOLE RISK, AND AS SUCH YOU SHALL BE SOLELY RESPONSIBLE FOR AND HEREBY WAIVE ANY AND ALL CLAIMS AND CAUSES OF ACTION WITH RESPECT TO ANY DAMAGE TO YOUR COMPUTER AND/OR INTERNET ACCESS, DOWNLOADING AND/OR DISPLAYING, OR FOR ANY LOSS OF DATA THAT COULD RESULT FROM THE DOWNLOAD OF ANY SUCH INFORMATION OR MATERIAL.
NO ADVICE AND/OR INFORMATION, WHETHER WRITTEN OR ORAL, THAT MAY BE OBTAINED BY YOU FROM TG CLEANER INC. OR BY WAY OF OR FROM OUR SERVICES OR SOFTWARE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOS.
A SMALL PERCENTAGE OF SOME USERS MAY EXPERIENCE SOME DEGREE OF EPILEPTIC SEIZURE WHEN EXPOSED TO CERTAIN LIGHT PATTERNS OR BACKGROUNDS THAT MAY BE CONTAINED ON A COMPUTER SCREEN OR WHILE USING OUR SERVICES. CERTAIN CONDITIONS MAY INDUCE A PREVIOUSLY UNKNOWN CONDITION OR UNDETECTED EPILEPTIC SYMPTOM IN USERS WHO HAVE SHOWN NO HISTORY OF ANY PRIOR SEIZURE OR EPILEPSY. SHOULD YOU, ANYONE YOU KNOW, OR ANYONE IN YOUR FAMILY HAVE AN EPILEPTIC CONDITION, PLEASE CONSULT A PHYSICIAN IF YOU EXPERIENCE ANY OF THE FOLLOWING SYMPTOMS WHILE USING OUR SERVICES: DIZZINESS, ALTERED VISION, EYE OR MUSCLE TWITCHES, LOSS OF AWARENESS, DISORIENTATION, ANY INVOLUNTARY MOVEMENT, OR CONVULSIONS.
LIMITATION OF LIABILITY
YOU EXPLICITLY ACKNOWLEDGE, UNDERSTAND, AND AGREE THAT TIDY GENIES CLEANER INC. AND OUR SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY PUNITIVE, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES RELATED TO THE LOSS OF ANY PROFITS, GOODWILL, USE, DATA, AND/OR OTHER INTANGIBLE LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OCCURRING, AND RESULTING FROM:
THE USE OR INABILITY TO USE OUR SERVICE;
THE COST OF PROCURING SUBSTITUTE GOODS AND SERVICES;
UNAUTHORIZED ACCESS TO OR THE ALTERATION OF YOUR TRANSMISSIONS AND/OR DATA;
STATEMENTS OR CONDUCT OF ANY SUCH THIRD PARTY ON OUR SERVICE;
AND ANY OTHER MATTER WHICH MAY BE RELATED TO OUR SERVICE. RELEASE
In the event you have a dispute, you agree to release WG Cleaner Inc. (and its officers, directors, employees, agents, parent subsidiaries, affiliates, co-branders, partners and any other third parties) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected or unsuspected, disclosed and undisclosed, arising out of or in any way connected to such dispute.
SPECIAL ADMONITION RELATED TO FINANCIAL MATTERS
Should you intend to create or join any service, receive or request any such news, messages, alerts, or other information from our Services concerning companies, stock quotes, investments, or securities, please review the above Sections Warranty Disclaimers and Limitations of Liability again. In addition, for this particular type of information, the phrase “Let the investor beware” is appropriate. Tidy Genies Cleaner Inc.’s content is provided primarily for informational purposes, and no content provided or included in our Services is intended for trading or investing purposes. Tidy Genies Cleaner Inc. and our licensors shall not be responsible or liable for the accuracy, usefulness, or availability of any information transmitted and/or made available by way of our Services, and shall not be responsible or liable for any trading and/or investment decisions based on any such information.
LIMITATIONS
Some jurisdictions do not permit the exclusion of certain warranties or the limitation of liability for incidental or consequential damages. As a result, some of the limitations outlined in the warranty disclaimers and limitation of liability sections may not apply to you.
THIRD PARTY BENEFICIARIES
You hereby acknowledge, understand, and agree, unless explicitly stated otherwise in this TOS, that no third-party beneficiaries exist under this agreement.
NOTICE
Sure! Here’s the rewritten version with “TG” and “Tidy Genies” as requested:
Tidy Genies Cleaner Inc. may provide you with notices, including those related to any changes to the TOS, through various means such as email, regular mail, MMS or SMS, text messaging, website postings, or other reasonable methods, whether currently known or developed in the future. You may not receive such notices if you violate any part of the TOS by accessing our Services in an unauthorized manner. Your acceptance of this TOS constitutes your agreement that you are considered to have received all notices that would have been delivered if you had accessed our Services in an authorized manner.
TRADEMARK INFORMATION
You hereby acknowledge, understand, and agree that all trademarks, copyrights, trade names, service marks, logos, brand features, and/or product and service names associated with Tidy Genies are the exclusive property of Tidy Genies. You agree not to display or use the Tidy Genies logo or marks in any manner without obtaining prior written consent from Tidy Genies.
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Notice & Procedures for Copyright or Intellectual Property Infringement Claims
Tidy Genies Cleaner Inc. will always respect the intellectual property of others, and we ask that all of our users do the same. In appropriate circumstances and at its sole discretion, Tidy Genies Cleaner Inc. may disable and/or terminate the accounts of any user who violates our TOS and/or infringes the rights of others. If you feel that your work has been duplicated in such a way that would constitute copyright infringement, or if you believe your intellectual property rights have been otherwise violated, you should provide us with the following information:
The electronic or physical signature of the individual authorized on behalf of the owner of the copyright or other intellectual property interest;
A description of the copyrighted work or other intellectual property that you believe has been infringed upon;
A description of the location of the site which you allege has been infringing upon your work;
Your physical address, telephone number, and email address;
A statement in which you declare that the alleged and disputed use of your work is not authorized by the copyright owner, its agents, or the law;
And finally, a statement made under penalty of perjury, confirming that the aforementioned information in your notice is truthful and accurate, and that you are the copyright or intellectual property owner, representative, or agent authorized to act on the copyright or intellectual property owner’s behalf.
The TG Cleaner Inc. Agent for notice of claims of copyright or other intellectual property infringement can be contacted as follows:
Mailing Address:
Tidy Genies Cleaner Inc.
Attn: Copyright Agent
New York, New York 11413
Telephone: (347) 433-0514
Email: info@tidygenies.com
Be it known that Tidy Genies Cleaner Inc. complies with all applicable Federal Communications Commission rules and regulations regarding the closed captioning of video content. For more information, please visit our website at https://tidygenies.com.
GENERAL INFORMATION
ENTIRE AGREEMENT
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“This TOS constitutes the entire agreement between you and Tidy Genies Cleaner Inc. and shall govern the use of our Services, superseding any prior version of this TOS between you and us with respect to Tidy Genies Cleaner Inc. Services. You may also be subject to additional terms and conditions that may apply when you use or purchase certain other Tidy Genies Cleaner Inc. Services, affiliate Services, third-party content, or third-party software.”
CHOICE OF LAW AND FORUM
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It is by mutual agreement between you and Tidy Genies Cleaner Inc. with regard to the TOS that the relationship between the parties shall be governed by the laws of the state of New York, without regard to its conflict of law provisions. Any and all claims, causes of action, and/or disputes arising out of or relating to the TOS, or the relationship between you and Tidy Genies Cleaner Inc., shall be filed within the courts having jurisdiction within the County of Kings, New York, or the U.S. District Court located in said state. You and Tidy Genies Cleaner Inc. agree to submit to the jurisdiction of the courts as stated above and waive any and all objections to the exercise of jurisdiction over the parties by such courts and to venue in such courts.
WAIVER AND SEVERABILITY OF TERMS
At any time, should Tidy Genies Cleaner Inc. fail to exercise or enforce any right or provision of the TOS, such failure shall not constitute a waiver of that right or provision. If any provision of this TOS is found by a court of competent jurisdiction to be invalid, the parties agree that the court should attempt to give effect to the parties’ intentions as reflected in the provision, and the remaining provisions of the TOS will continue in full force and effect.
STATUTE OF LIMITATIONS
YYou acknowledge, understand, and agree that, notwithstanding any statute or law to the contrary, any claim or action arising from or related to the use of our Services or the TOS must be filed within 6 months from the date the claim or cause of action arose, or it will be permanently barred.
VIOLATIONS
Please report any and all violations of this TOS to TG Cleaner Inc. as follows:
Telephone: (347) 433-0514